Don’t be Fooled by Reviews

Reviews on the internet can offer insight to products and services that a person is looking for and sometimes that can be a real benefit, but that can also be very unfair when people get vindictive because they feel an injustice has been committed when there hasn’t. Yes, there are people who think by yelling and cursing they will get better service, and nobody should have to put up with this kind of rudeness. Bonnie, my mom, answers our phones when I am out teaching in the car or in the classroom, and she loves talking to people and your students. She does not do well with people who are yelling and cursing as many of us do not. She is 82 and loves to help us out when we are busy but comes from a generation that you treat people like you would want to be treated. There are 3 reviews of Decker’s Driving Academy from 3 people all of the same family and google, yelp, bbb, and chamber of commerce have taken down our replies to the daughter and father and will not give us reasons why. They wanted their high anxiety daughter to have ALL 6 lessons right after she completed the class, I don’t know where they thought this was going to happen as this is not the structure we have for driving behind-the-wheel. Because final exams were approaching in the high schools, I had spoken with the student that we would wait until finals were oven to begin her lessons and she agreed and thank me for understanding this. Fast forward 2 weeks and the parents did not want to wait and wanted the 6 lessons ASAP, upset, angry, started taking this out on Bonnie. Now, this student’s anxiety was so severe that she came to class crying for 20 to 30 minutes after class started for over a week and nobody in the family bothered to tell us anything, they just dropped and left, sorry, I am not a therapist. She later on even asked me if she could bring her stuffed animals in the car, I responded sure, if you would like. Then asked if she could put them on the dash, and I responded, no, I don’t think so. Now, these kinds of people are the ones who are leaving reviews to discredit businesses because they feel they call the shots. They really don’t seem like parent material so why do people put any merit on their review. I had their daughter laughing and enjoying coming to class and this is the thanks Decker’s Driving Academy gets. 3 reviews that tell people how horrible we are, review companies who take down our responses and never respond to questions on why this was done. No Attorneys who want to take these people to court as this is slander. We have a local driving school having their students writing bad reviews about us to deceive the people of Wausau and Everest to have them look away from us, and I have the proof of this happening along with depositions from students and families on this happening. Case and point, I guess nobody cares. Isn’t it ironic people look at reviews but don’t care if they are deceitful, incorrect or are just a bold face lie. Remember when reading a review if a person does not put their name on it, it is probably an untruth. The ones that are signed by the person without some internet code name, are probably more truthful then the unsigned. I am saying this, so future drivers are not mislead by businesses who are only looking out for their pocketbook, or because they have an inferior program, and I know that we are very, very good at what we do. Many, many families and students are very happy with the instruction they have received and services we provide. We do not ask our students to fill out reviews because, again, that can be deceitful, and many of our good reviews have been torn down by the review companies. My question is, why can people write reviews about us, but our competitors have nothing for people to leave reviews about them? I asked this to the 4 mentioned earlier, and all 4 do not have an answer for this, claiming they have not broken any of their conditions. Isn’t a lie a condition? The community asked me to open in 2005 and again in 2023 because of the bad instruction students were getting here in the county of Marathon, if you are new to the area we have our graduated students listed, ask one of them what they thought, you may be surprised. Have a Great Summer!